Update on Abnormal Regular!!!

The Abnormal Regular has been SHUT DOWN! Well, not exactly. One of my bosses called him out today, and he was NOT happy. Here's the story:

Abnormal Regular tried to use one of his coded receipts for a free appetizer again with a club card (a club card is a punch card; when it's all punched out, you get $5 off your meal). My manager asked him where he'd gotten the code on the receipt. He said, "Well, this is the one they gave me." So my manager asked him, "Yes, but did you actually fill out a survey and call this in?" He said, "Well, no." So my manager refused to give him the free appetizer. My manager did give him his club card discount, though, which was five dollars.

A few minutes later, Abnormal Regular asked me for his bill, so I brought it over to him. He casually threw out there, "Oh, and can you bring me another club card with a couple of punches for today's lunch?" I knew this was coming (along with a whopping $2 tip), so I said, "Uh, actually I can't give you new punches if you used a discount on the meal already." He began stuttering in fury, "Well, fine. I mean, just don't worry about it. Geez! Fine." And I still got my normal $2 off of him.

Some days, the drama of working for a corporate restaurant chain is just TOO MUCH.